We provide consultancy, frameworks and tools for innovation in strategy and change management for the pharmaceutical, biotechnology, health and coal care sector. Our ground breaking research in the application of biology to solving complex business and change management issues is used by clients across the public, private and charity sectors.

We solve two different problems for business.; how to change our way of working so we can grow in the dynamics of our current market and help us create new ideas for products and services with a focus on the pharmaceutical, biotechnology and healthcare sector.


“Phil has been supporting Guide dogs’ change programme for 18 months now and has done a superb job. He is a personable, professional, resolute and highly competent operator who has helped us engineer the most succesful (and complex) change programme I have ever witnessed. He has been a pleasure, and an inspiration, to work with, and I can strongly recommend him to any large organisation looking to reshape under a new strategy” Richard Leaman, Chief Executive, Guide Dogs

“Phil has helped deliver some excellent pieces of work that have had a direct impact on cost improvements; making a 10% saving on £3m of annual staff costs while improving overall levels service. thanks for your support John” NHS Trust

“Phil is an exceptionally talented, personable & creative consultant with the gravitas of both academic & industry experience. Working with Phil is a rewarding experience of constructive challenge, innovation & pragmatism. His attention to detail is commendable as is his integrity. Also has a great sense of humour !!” Social Care organisation

Set up in 2004 by Phil Richardson (ex IBM, Deloitte & BUPA) Thoughtcrew is a boutique change management consultancy based in Bath, Somerset. Our focus is to help you bring about growth for your business. We have a great deal of experience in making change happen and have many successes across a wide range of businesses. We tailor our approach to each project so don’t have a one size fits all method. Instead we focus on outcomes – the difference you want to make rather than the activities that need to be done. It’s why making a difference is more important than on-time and to-budget. We see these as quality issues rather then what should drive projects. Our way of working is to get well paid for what we do and deliver real value for money. And that has worked for us so far with our clients.