Thoughtcrew
We help you do a great job creating and managing change. As a senior manager or executive that has been successful in their career to date, we work with you to provide that additional specialist support so you can deliver a world-class change in your business. Our clients particularly welcome the out-of-the-box thinking we can help develop, using our research based biomimetic approach. This allows you, as change leader, to bring together a wide range of stakeholders and get alignment between the strategy and the practicality of delivering successful change
Business Transformation
Our approach to business transformation is to take an integrated approach from business purpose to IT. We join forces with your existing people to ensure that the change is managed, everything from verifying the strategy, putting together the business model to making sure the IT teams deliver the appropriate functionality.
Processes & People
Using our extensive expertise we can work with your team to design and deliver integrated processes and people that drive efficiency and effectiveness
We take an holistic approach linking strategy to purpose, process to strategy, job roles to process and technology to the requirement s of the job roles. Everything from what are we trying to do down to the standard operating procedure needed to get it. Ideal if you need to be compliant.
Recent engagements include
Helped a European IT department improve the relationship with user departments – demonstrating where they add value and focusing on areas that deliver real benefit for customers
Identified revenue opportunities in a major government contract that resulted in better value for money for the department and an increase in profitability for the supplier
Worked with a major drinks supplier to improve the communication between research and internal customers
Identified opportunities for a train operating company that linked their strategy to CSR and environment policies
Directly improved corporate sales revenue for the world’s largest bus operator
Increased revenue and reduced costs for a major brewer
Helped get joined up thinking between strategy and IT for a number of local government departments
Created a simple commercial strategy process for a large train operator
Re-engineered a customer service operation from reactive to the centre of customer experience
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